Documentation Start here

Choose your path

Find the right sequence of guides for your role and the work you need to do.

Choose a team to work with the content your membership allows.
Choose a team to work with the content your membership allows.

Product screen with sample data. Intake is the previous working name.

I manage intake

  1. Create a request type.
  2. Set the questions.
  3. Define Jev questions.
  4. Set the decision rules.
  5. Test with examples.
  6. Publish a version.

Start from a template if one fits your work. Start from Blank if you need a small custom request type.

I handle incoming requests

  1. Open the inbox.
  2. Read the decision details.
  3. Do the work in the system your team uses.
  4. Mark the request handled.

Handled marking does not change the applicant’s answers or the outcome.

I manage people

  1. Understand accounts and teams.
  2. Invite members with the right roles.
  3. Set privacy and retention.
  4. Create API tokens when needed.

I run the server

  1. Check requirements.
  2. Run the installer.
  3. Check updates and health.

I build an integration

  1. Create a team token.
  2. Start and answer a run.
  3. Read the endpoint reference.

Keep the team token on your server. Do not send it to an applicant’s browser.

Find an answer

Try “publish”, “API”, or “human handoff”.