Put a request through its paces

Choose an example below. Watch it reach an outcome, then look inside the real product.

Follow a request through ClientStack
JLNew requestFrom your public intake linkNow

“I was charged twice for order A-1042. Can you help me get a refund?”

ClientStack

TypeSafe Jev evaluates the answer.
Your rules decide what’s next.

Intent → Billing
↗
BillingPayment & refund requests
✓
⌘
Technical supportSomething needs a fix
✓
☺
Needs a personA clear handoff when unsure
✓
Try a request
Illustration · no live AI call

The billing request matches the Billing outcome.

A working illustration. The examples above use fixed outcomes to explain the flow. They do not send text to Jev. To try the live product, ask NowSquare for demo access.
1

Ask in plain words

Share the hosted link for a published request type. The person writes an answer. Your rules can ask for missing details through questions you wrote.

2

Evaluate with Jev

TypeSafe Jev checks all criteria in one call per accepted answer. ClientStack applies your rules to those judgments. The model never writes the next question.

3

Complete or hand off

The request ends with an outcome or a handoff to a person. Your team can inspect the answers and the reason in the inbox.

Jev is the only supported AI model. Connect your own TypeSafe account. ClientStack sends applicant text and criteria to TypeSafe; the software purchase does not include AI usage. Read about Jev questions →

Your rules, connected.

Get to know the editor →
The visual editor connects Ask, Understand, and Decide columns.
A real product screenshot with sample data. Intake is the previous working name.

Keep the human exit visible

Set a handoff rule for low confidence or an out-of-scope request. If judging fails, the version can hand off or keep the person on the same step to retry.

Plan the handoff →

Connect through the API

Your application can read the outcome code and perform an action in another system. Native helpdesk connectors and outbound webhook delivery are not part of the current product.

Read the API guide →

Give every request
a clear next step.

Start with one request type. Make it yours.

Find an answer

Try “publish”, “API”, or “human handoff”.